Legal

Privacy Policy

We value your privacy and are committed to protecting your personal information.

Last updated: June 2026

Welcome to Sreyoshi Mart. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our site, you agree to the terms of this policy.

🔒 Your privacy matters to us. We never sell your personal data to third parties.

📋 Information We Collect

When you interact with Sreyoshi Mart, we may collect the following types of information:

  • Personal details: Name, phone number, email address, and delivery address when you place an order
  • Payment information: We do not store payment details. Payments are processed securely through Shopify's payment system
  • Order history: Products purchased, order dates, and delivery information
  • Device information: Browser type, IP address, and pages visited on our website
  • Communication data: Messages sent via WhatsApp, Messenger, or our contact form

🎯 How We Use Your Information

We use your information solely to provide you with the best shopping experience:

  • Processing and fulfilling your orders
  • Sending order confirmations and delivery updates via SMS or WhatsApp
  • Responding to your questions and customer service requests
  • Improving our website, products, and services
  • Sending promotional offers — only if you have opted in
  • Preventing fraud and ensuring the security of our platform

🤝 Sharing Your Data

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:

  • Delivery partners: Your name, phone number, and address are shared with our courier partners solely for delivery purposes
  • Shopify: Our e-commerce platform processes orders and payments securely
  • Legal requirements: If required by law or to protect our rights
We never share your data with advertisers or marketing companies without your explicit consent.

🍪 Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:

  • Remember items in your shopping cart
  • Keep you logged in during your session
  • Understand how visitors use our website
  • Improve our website performance and content

You can disable cookies in your browser settings at any time. However, some features of our website may not function properly without them.

🔒 Data Security

We take the security of your personal information seriously. Our website is secured with SSL (HTTPS) encryption, and we use Shopify — one of the world's most trusted e-commerce platforms — to process all transactions.

While we implement industry-standard security measures, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your account information confidential.

✅ Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Ask us to correct any inaccurate information
  • Deletion: Request that we delete your personal data
  • Opt-out: Unsubscribe from marketing communications at any time
  • Portability: Request your data in a portable format

To exercise any of these rights, please contact us via WhatsApp or our contact form.

🔗 Third Party Links

Our website may contain links to third-party websites such as Facebook, Instagram, and WhatsApp. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

👶 Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will delete it.

📝 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by updating the date at the top of this page.

We encourage you to review this policy periodically to stay informed about how we protect your information.

📬 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Questions About Your Privacy?

We're happy to help. Reach out to us anytime.

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